Privacy Policy — jilipark.com Casino

1. Who We Are

jilipark.com Casino ("jilipark.com", "we", "us", or "our") operates an online gaming platform accessible at jiliparkcom.org, offering casino games, sports betting, and related entertainment services to eligible players in the Philippines. jilipark.com Casino operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR).

For the purposes of this Privacy Policy, jilipark.com Casino is the data controller responsible for the personal information collected through the jilipark.com platform. We are committed to handling your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

If you have any questions about this Privacy Policy or how jilipark.com Casino handles your personal data, please refer to the contact details provided in Section 13 of this document.

2. Data We Collect

jilipark.com Casino collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, gender, nationality, and Philippine mobile number
• Contact information: Email address and residential address (including city, province, and postal code)
• Identity verification documents: Government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license), proof of address, and selfie verification images
• Financial information: GCash account number, Maya account details, Philippine bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details where applicable
• Account credentials: Username and encrypted password (we never store passwords in plain text)
• Communications: Records of your interactions with our customer support team, including live chat transcripts and email correspondence

2.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers
• Usage data: Pages visited, games played, session duration, click patterns, and navigation paths within the jilipark.com platform
• Transaction data: Deposit and withdrawal history, bet amounts, game outcomes, bonus usage, and account balance history
• Location data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional requirements
• Cookie data: Information collected through cookies and similar tracking technologies, as described in Section 6

2.3 Information from Third Parties

jilipark.com Casino may receive personal data about you from third-party sources, including identity verification service providers, fraud prevention agencies, payment processors, and PAGCOR or other regulatory authorities where required by law.

3. How We Use Your Data

jilipark.com Casino uses the personal data we collect for the following purposes:

Purpose	Description
Account Management	Creating and maintaining your jilipark.com Casino account, verifying your identity, and managing your account settings and preferences.
Service Delivery	Providing access to games, processing deposits and withdrawals, crediting bonuses, and delivering customer support.
Regulatory Compliance	Fulfilling KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations under PAGCOR regulations and Philippine law.
Fraud Prevention	Detecting, investigating, and preventing fraudulent activity, collusion, money laundering, and other prohibited conduct on the platform.
Responsible Gaming	Monitoring gaming behavior to identify potential problem gambling patterns and administering responsible gaming tools such as deposit limits and self-exclusion.
Communications	Sending transactional notifications (e.g., deposit confirmations, withdrawal updates), security alerts, and — where you have opted in — promotional communications about jilipark.com Casino offers.
Platform Improvement	Analyzing usage patterns and technical performance data to improve the jilipark.com Casino platform, fix bugs, and enhance the user experience.
Legal Obligations	Complying with court orders, regulatory requests, and other legal obligations applicable to jilipark.com Casino's operations in the Philippines.

4. Legal Basis for Processing

jilipark.com Casino processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management, game provision, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AML regulations, tax reporting requirements, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

jilipark.com Casino does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the jilipark.com Casino platform, including identity verification providers, payment processors (GCash, Maya, Philippine banks), cloud hosting providers, customer support platforms, and fraud detection services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory and Law Enforcement Authorities

jilipark.com Casino may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jilipark.com Casino's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

6. Cookies & Tracking Technologies

jilipark.com Casino uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze usage patterns. The types of cookies we use include:

• Strictly necessary cookies: Essential for the operation of the jilipark.com platform, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
• Performance cookies: Collect anonymized data about how users interact with the jilipark.com platform, helping us identify and fix technical issues and improve performance.
• Functional cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies: Used to understand aggregate usage patterns on the jilipark.com platform. Data collected is anonymized and used solely for internal analysis.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilipark.com Casino platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.

7. Data Retention

jilipark.com Casino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by applicable law.
• Customer support records: Retained for three (3) years from the date of the last interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it will be deleted or anonymized within thirty (30) days.

Upon expiry of the applicable retention period, jilipark.com Casino will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Your Data Rights

As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jilipark.com Casino:

• Right to be informed: The right to be notified of how your personal data is collected, used, and processed — which this Privacy Policy fulfills.
• Right of access: The right to request a copy of the personal data jilipark.com Casino holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update certain account information directly through your jilipark.com account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact jilipark .com Casino's Data Protection Officer using the contact details in Section 13. We will respond to all data rights requests within thirty (30) days of receipt.

9. Data Security

jilipark.com Casino implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilipark.com platform
• Encryption of sensitive data at rest, including financial account details and identity documents
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing of the jilipark.com platform
• Multi-factor authentication requirements for account access and administrative systems
• Incident response procedures for detecting, reporting, and managing personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilipark.com Casino will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

While jilipark.com Casino takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilipark.com Login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Children's Privacy

The jilipark.com Casino platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine law and PAGCOR regulations. jilipark.com Casino does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the jilipark.com platform, please contact us immediately using the details in Section 13 so that we can investigate and take appropriate action.

11. Third-Party Links

The jilipark.com Casino platform may contain references to third-party services, such as payment processors and responsible gaming support organizations. This Privacy Policy applies solely to the jilipark.com platform. jilipark.com Casino is not responsible for the privacy practices of any third-party services, and we encourage you to review the privacy policies of any third-party platforms you access in connection with your use of jilipark.com Casino.

12. Changes to This Privacy Policy

jilipark.com Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will notify registered players via email or a prominent notice on the jilipark.com platform at least fourteen (14) days before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. We encourage you to review this page periodically to stay informed about how jilipark.com Casino protects your personal data. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jilipark.com Casino, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have not been adequately addressed by jilipark.com Casino.